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Kiosk Mode Setup

Configure your tablet to run ResTrack Lite in kiosk mode to prevent users from accessing other applications, changing device settings, or accidentally closing the application.

Kiosk mode locks a tablet to the ResTrack Lite application, ensuring operators can only access the application during normal operation. This is recommended for permanently installed ResTrack Lite tablets used at fuel management systems, depots, workshops, remote sites, and unattended access points.

Overview​

Kiosk mode provides a secure operating environment by restricting the device to the ResTrack Lite application. This reduces the risk of accidental application closure, unauthorized device use, and unintended configuration changes.

Apple Setup​

Apple devices use Guided Access to lock the iPad to a single application.

Before You Start​

Ensure:

  • ResTrack Lite is installed
  • The tablet is connected to the internet
  • The device is fully configured and logged into ResTrack Lite
  • You have access to the iPad settings

Enable Guided Access​

  1. Open Settings
  2. Select Accessibility
  3. Scroll down and select Guided Access
  4. Turn Guided Access On
  5. Select Passcode Settings
  6. Set a Guided Access passcode

Important: Record this passcode in a secure location. It is required to exit kiosk mode.

Launch ResTrack Lite​

  1. Open the ResTrack Lite application
  2. Confirm the application loads correctly
  3. Log in if required

Lock the iPad to ResTrack Lite​

  1. Triple-click the Side Button (or Home Button on older devices)

  2. Select Options

  3. Disable:

    • Sleep/Wake Button
    • Volume Buttons
    • Motion
    • Keyboard (if not required)

  4. Leave Touch enabled

  5. Select Start

  6. Enter the Guided Access passcode

The iPad is now locked to ResTrack Lite.

Exit Kiosk Mode​

  1. Triple-click the Side Button
  2. Enter the Guided Access passcode
  3. Select End

For permanently installed ResTrack Lite devices:

  • Disable Auto-Lock
  • Enable automatic app updates outside operating hours
  • Keep the device connected to power
  • Disable unnecessary notifications
  • Enable Wi-Fi auto reconnect

Android Setup​

Android devices typically use App Pinning to lock the device to a single application. Enterprise-managed devices may also use dedicated kiosk solutions such as Samsung Knox or Microsoft Intune.

Android Setup Information​

Before You Start​

Ensure:

  • ResTrack Lite is installed
  • The tablet is connected to the internet
  • The device is fully configured and logged into ResTrack Lite
  • You have access to the Android device settings

Enable App Pinning​

  1. Open Settings
  2. Navigate to Security → App Pinning
  3. Turn App Pinning On
  4. Enable Ask for PIN before unpinning

Menu names may vary depending on the tablet manufacturer and Android version.

Launch ResTrack Lite​

  1. Open ResTrack Lite
  2. Verify the application loads correctly
  3. Log in if required

Pin ResTrack Lite​

  1. Open the Recent Apps screen
  2. Locate ResTrack Lite
  3. Tap the application icon
  4. Select Pin App

The tablet is now locked to ResTrack Lite.

Exit App Pinning​

Depending on the device:

  • Hold Back + Recent Apps
  • Hold Back + Home
  • Swipe up and hold

Enter the device PIN when prompted.

Screen Timeout​

Set the screen timeout to:

  • Never, or
  • The maximum available duration

Battery Optimisation​

Disable battery optimisation for ResTrack Lite to prevent Android from closing the application in the background.

Notifications​

Disable unnecessary notifications to avoid interruptions during operation.

Power Saving Mode​

Disable power-saving features that may:

  • Restrict network connectivity
  • Close background applications
  • Reduce screen brightness excessively

Automatic Updates​

Schedule operating system and application updates outside normal operating hours.

Troubleshooting​

ResTrack Lite Returns to the Home Screen​

Possible causes include:

  • Kiosk mode has been disabled
  • Battery optimisation is closing the application
  • The device restarted after an update

Verify kiosk mode settings and relaunch ResTrack Lite.

Screen Turns Off During Operation​

Verify:

  • Auto-Lock is disabled (iPad)
  • Screen Timeout is configured appropriately (Android)
  • Power Saving Mode is disabled

Unable to Exit Kiosk Mode​

iPad

  1. Triple-click the Side Button
  2. Enter the Guided Access passcode
  3. Select End

Android

  1. Use the device-specific unpin gesture
  2. Enter the device PIN when prompted

Summary​

Kiosk mode ensures operators can only access ResTrack Lite, reducing the risk of accidental application closure, device misuse, and unauthorized configuration changes.

For most deployments:

  • Apple (iPad): Use Guided Access
  • Android: Use App Pinning or an approved enterprise kiosk solution

These configurations provide a secure and reliable environment for day-to-day ResTrack Lite operations.